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Stonbury Awarded Framework with South East Water

Stonbury are delighted to announce a new framework with South East Water for major Refurbishment, Cleaning and Inspection Stonbury have a long history with SEW, having carried out their reservoir cleaning contract for many years, alongside other major refurbishment schemes secured under individual tender. In 2013 both refurbishment and cleaning contracts were combined, where Stonbury secured the position as reserve contractor on the Framework. After 5 years as reserve contractor, Stonbury are incredibly pleased to have been awarded the position as main contractor within the Framework, running for an initial 5-year term from 2018 to 2023, with a 3-year option to extend to 8 years. The long-term strategy will allow both parties the opportunity to develop a new and fresh working relationship in meeting SEW’s challenging programme over the coming years. The Framework covers ‘all activities necessary for the cleaning, inspection, repair and maintenance of water retaining structures associated with SEW’s vessel maintenance and cleaning programme’ where Stonbury excel with 14 similar Frameworks with water companies across the UK. Jon Perryman, Stonbury Delivery Director responsible for the SEW Framework, comments “the Framework delivery model is ideal for both client and supplier and enables a long-term approach to providing service, in the first instance, but more importantly developing service levels through collaboration, cooperation and collective decision making. We are incredibly excited to be able to share our extensive knowledge of the challenges all our Framework clients face, delivering clean potable water to the public, that we have built up over decades and to ultimately become an added value partner to yet another very important Framework client.    Stonbury bring further skill sets and expertise to all relationships with our clients from design, optioneering processes, budgeting, planning, programming and of course construction services across the full supply network within the water sector and this inevitably ensures our clients ultimate goal.” Currently located from an office in Aldershot to service their Frameworks with Thames Water, Portsmouth Water and Sutton and East Surrey Water, the award of the SEW contract has reinforced further investment in the South East. Stonbury are currently refining searches for a new regional office to operate from, which will offer full client access to hotdesking and meeting capacity. South East Water have also offered hotdesking facilities from their Head Office in Snodland for such interaction and collective working, anticipated to bring huge benefits to the delivery model. The Framework mobilisation process is currently in progress, with delivery personal from the collective teams completing initial inaugural meetings to outline aspirations for the contract. Response has already been incredibly positive, confirming the strong ethos between Stonbury and SEW and making for a successful and exciting relationship.

Stonbury collaborate with Severn Trent for Community Portal

We are completing works at two Severn Trent Water sites which are regularly enjoyed by the general public We are currently working on both projects at Minchinhampton DSR and Elbury Hill DSR, both reservoirs are located within public areas, with shared access points and parking. In these circumstances, it is essential to keep the public and local residents informed of the works to be carried out and consider how this may affect them. Given the critical nature of the sites and the potential for an influx of phone calls from the local public, we offered STW the ITS Stonbury developed communications tool, Community Portal, as an additional means for reaching local residents. The Elbury Hill area is a popular destination for walkers/dog walkers, particularly during the early mornings and evenings, therefore it was particularly important to ensure local residents were made aware of any possible restrictions to the area.   The Community Portal is designed to ensure members of the public are updated with local project works through both visual and text updates. It was decided the most appropriate and efficient way to notify local residents of works to the area was by letter drop. Residents were informed of the plans to the area and information on how to follow for further updates as the works progress.  The Community Portal allows 2-way dialog, enabling local residents to ask questions through the mobile friendly site at any time. Any questions or concerns are resolved quickly and efficiently through the Portal, significantly reducing negative customer calls to the water company. For works to continue at Minchinhampton, local authorities have issued STW with a license to position welfare units and stores in public parking spaces on the outer area of the main site. Signage will be appropriately distributed around the area to inform the public of the works.  To access the Community Portal and view the latest update for Minchinhampton and Elbury Hill, please visit

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